*HOW DO I GET THE KEY?*
- The front door is equipped with a state-of-the-art Schlage Encode keyless smart lock.
- The access code will be provided to you 24 hours prior to your arrival time.
*WHERE CAN I PARK?*
- A maximum of 2 sedan-sized cars may where there is a sign for "Reserved Parking Unit 1".
- Please make sure you leave enough space next to the garage as a pathway to the stairs β this is very important to avoid any inconvenience for guests in Unit 2.
- Do not park within the street painted white box in front of any driveway β this must remain clear for egress.
- Street parking on Broadway is metered and does not allow overnight parking.
- Per city regulations, trailers, large trucks, buses, or oversized vehicles are not permitted in our parking area.
- Please plan accordingly to avoid city citations β any fines due to parking violations will be the guestβs responsibility.
*IS THERE ANY SECURITY MEASURE AT YOUR PLACE?*
- There are Minut noise devices around the house (they are not voice recording devices per the manufacturer's privacy policies).
- There are 4 external Ring cameras actively recording/monitoring the outdoor area. There is no recording device in the interior of the house.
β 1 at the entrance door of Unit 1.
β 1 at the entrance door of Unit 2.
β 1 on the side patio facing the driveway.
β 1 actively recording/monitoring the Public Lobby/Foyer connecting Unit 1 and Unit 2. Please be advised that, though indoors, it is external to both Unit 1 and Unit 2. THE PUBLIC LOBBY IS NOT PART OF THE BOOKED SPACE BUT IS UNRESTRICTED FOR GUESTS WHO BOOKED BOTH UNIT 1 AND UNIT 2.
*IS THERE ANY SAFETY MEASURE AT YOUR PLACE?*
- Smoke & carbon monoxide alarms throughout, inspected monthly.
- Fire Extinguisher is located within the kitchen.
- First-aid supplies are located within the kitchen.
### Please keep in mind that any attempt or evidence of tampering with security/safety systems will result in immediate cancellation and the forfeiture of any payments. We take the safety of our guests and neighbors very seriously. ###
*WHAT IS THE CHECK-IN AND CHECK-OUT TIME?*
- Check-in is at 4 PM. Check-out is at 10 AM.
*CAN I CHECK IN EARLY OR CHECK OUT LATE?*
- Yes, with prior approval. Early check-in and/or late check-out depend on our booking schedule and seasonality. These may be complimentary or incur an additional fee. Please message us early for details, and weβll do our best to accommodate you.
*HOW DO I REACH OUT TO THE HOST?*
- Primary communication is through this platform's messaging system.
- Phone calls are available for urgent matters. Please keep in mind that this is not a hotel, so we can only provide immediate assistance within normal office hours from 9 AM to 5 PM EST.
- For any true emergency, please call 911.
*WHAT IS THE WIFI PASSWORD?*
- The network details will be provided in your check-in message.
*DO YOU ALLOW PETS?*
- We allow pets with prior approval from the host.
- A maximum of 2 pets is allowed.
- Please provide the type, breed, and weight of your pet, and confirm that your pet is house-trained.
- Pets must be attended to by guests at all times.
- Yard droppings need to be picked up afterward.
- Exception: Service animals with official documentation are allowed without a pet fee.
- Unauthorized pets will result in immediate cancellation without a refund and a $1000 fine.
*WHAT IS THE NEIGHBORHOOD LIKE?*
- Bayonne is a unique residential area close to the city, offering the safety and comfort of a small-town vibe while still being conveniently located next to Manhattan.
### It is essential that we do not receive complaints from the city in order to continue sharing our lovely home with you and future guests. ###
*DO YOU PROVIDE ANY CONCIERGE SERVICE FOR MY STAY?*
- The house is cleaned and inspected prior to arrival and after departure by the cleaning crew as part of your booking.
- Additional cleaning services during your stay may be requested for an additional fee.
*DO YOU HAVE AN OUTDOOR SPEAKER SYSTEM? CAN I PLAY MUSIC OUTDOORS?*
- We do not have any amplified speaker systems outdoors due to noise complaints, but you are welcome to play music at a reasonable volume from your smart devices.
- Since we are located in a very peaceful neighborhood, we practice common quiet hours from 9 PM to 7 AM.
*CAN I SMOKE AT THE PROPERTY?*
- No smoking or vaping is allowed in our home or any indoor space. This applies to both tobacco and cannabis use.
- A violation will result in immediate cancellation without a refund and a $1000 additional cleaning fee. Please note that we have smoke-detecting devices indoors.
*CAN I ADJUST THE TEMPERATURE IN THE HOUSE?*
- Guests can adjust the temperature freely, but we kindly request that guests maintain a temperature between 73Β°F and 78Β°F to prevent overtaxing the AC system.
- Please note that if service is needed, our AC technician requires 24 hours' notice.
*ARE WATER AND ICE PROVIDED DURING THE STAY?*
- The fridge may or may not have a functioning water filter and ice maker. To ensure you always have access to water and ice, we provide a Brita pitcher and ice trays.
- For larger groups, we recommend purchasing additional ice from nearby stores, as our appliances are designed primarily for residential use and may not produce enough ice quickly.
*I HAVE FRIENDS (FAMILY) IN TOWN, CAN THEY VISIT ME DURING MY STAY?*
- No parties or visitors are allowed during your stay.
- Violations will result in immediate cancellation without a refund and a $1000 fine.
### Due to past instances involving unpermitted parties, we have implemented additional requirements for reservations near maximum guest capacity:
- Guests must have an overall 5.0 rating from previous reviews.
- For large group reservations, we do not accept guests who reside locally. ###
*CAN I BOOK FOR MORE THAN 28 DAYS?*
- Longer-term bookings are available with different scheduled fees and a rental contract. Please contact the host for details.
*CAN I CANCEL MY RESERVATION ANYTIME?*
- We recommend purchasing travel insurance to protect against unforeseen events that could impact your travel plans. Please take a moment to carefully read and understand our cancellation policy, as we strictly adhere to these policies without exception.